Accessibility

Ottawa Boat Cruise strives to ensure that its services are accessible to people with disabilities. We have invested a significant amount of resources to help ensure that our boats are made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

How to book your tickets:

• Call our office at 819-246-3855
• Visit our kiosk and speak with one of your vendors at 2 Rideau St. (right across the street for the Fairmont Chateau Laurier)
• Online at www.ottawaboatcruise.com
• Email us at administration@ottawaboatcruise.com

Adult Companion:
Ottawa Boat Cruise gives free access, to the companion of a disabled person aged 5 and older who requires assistance.

Motorised Scooters & Electric Wheelchairs:
For safety reasons, motorized scooters and electric wheelchairs cannot be accommodated aboard the ship. Please note our dockside staff is unable to assist with transfers

Rideau Canal Cruises

• Accessible via Elgin Street and the National Arts Centre.
• There is a suitable amount of room for wheelchairs.
• Unfortunately, our washrooms are not accessible for wheelchair users. 
• If you or someone you are travelling with requires mobility assistance, please contact us before booking.
• Download the app Ottawa Tours before you go. It allows you to listen to our tours in 9 difference languages.

Parking
The closest parking would be the National Arts Centre parking (paid parking).

For access via the National Arts Centre, guests could get a car very close via this route shown below from Elgin Street and then along Lawrence Freiman Lane. Distance 400 m.

Alternatively, if you went by wheelchair from Elgin Street into the front entrance of the NAC, past the coffee shop and down the elevator, it will bring you out onto the upper terrace of Lawrence Freiman Lane from which you could travel down the ramp and connect to the canal lower terrace.

Ottawa River Cruise

• Only lower level accessibility
• The lower level of the boat has enough space to accommodate wheelchairs
• A Ramp on the Hull Marina location to get on the boat
• Wide entrance for wheelchair passage
• Unfortunately, our washrooms are not accessible for wheelchair users. 
• If you or someone you are travelling with requires mobility assistance, please contact us before booking.
• Download the app Ottawa Tours before you go. It allows you to listen to our tours in 9 different languages.

Parking

• 160 Laurier, Hull Marina (Paid Parking)

Disclaimer:
Ottawa Boat Cruise continues its efforts to constantly improve the accessibility of its boats and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Contact Us:
Please contact us for further information or to arrange a trip to your personal circumstances, also please contact us if you require information regarding companion tickets.

Email: administration@ottawaboatcruise.com
Phone : (819) 246-3855