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Accessibility

Ottawa Boat Cruises are fully accessible to everyone

Plan your cruise with accessibility in mind

Ottawa Boat Cruise strives to ensure that its services are accessible to people with disabilities. We have invested a significant amount of resources to help ensure that our boats are made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

  • For safety reasons, motorized scooters and electric wheelchairs cannot be accommodated aboard the ship. Please note our dockside staff is unable to assist with transfers

How to book your tickets:

  • Call our office at 819-246-3855
  • Visit our kiosk and speak with one of your vendors at 2 Rideau St. (right across the street for the Fairmont Chateau Laurier)
  • Online at www.ottawaboatcruise.com

Adult Companion:
Ottawa Boat Cruise gives free access, to the companion of a disabled person aged 5 and older who requires assistance.

Rideau Canal Cruises

  • Accessible via Elgin Street and the National Arts Centre.
  • There is a suitable amount of room for wheelchairs.
  • Download the app Ottawa Tours before you go. It allows you to listen to our tours in 9 difference languages.

Parking
The closest parking would be the National Arts Centre parking (paid parking).

For access via the National Arts Centre, guests could get a car very close via this route shown below from Elgin Street and then along Lawrence Freiman Lane. Distance 400 m.

Alternatively, if you went by wheelchair from Elgin Street into the front entrance of the NAC, past the coffee shop and down the elevator, it will bring you out onto the upper terrace of Lawrence Freiman Lane from which you could travel down the ramp and connect to the canal lower terrace.

World’s Famous Paul’s Boat Lines

  • Adequate amount of room for wheelchairs
  • Ramp of Hull Marina to get on the boat
  • Wide entrance for wheelchair passage
  • Download the app Ottawa Tours before you go. It allows you to listen to our tours in 9 different languages.

Parking

  • 160 Laurier, Hull Marina (Paid Parking)

Interior of boat

  • Only lower level accessibility

Disclaimer:
Ottawa Boat Cruise continues its efforts to constantly improve the accessibility of its boats and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Contact Us:
Please contact us for further information or to arrange a trip to your personal circumstances, also please contact us if you require information regarding companion tickets.

Email: administration@ottawaboatcruise.com
Phone : (819) 246-3855

*** Please contact our office team, at (819) 246 3855, for further information concerning tickets for attendants for special needs individuals. Someone will be more than pleased to provide you will the information you may need regarding our policy ***

*** Please contact our office team, at (819) 246 3855, for further information concerning tickets for attendants for special needs individuals. Someone will be more than pleased to provide you will the information you may need regarding our policy ***

*** Please contact our office team, at (819) 246 3855, for further information concerning tickets for attendants for special needs individuals. Someone will be more than pleased to provide you will the information you may need regarding our policy ***